Patient Coordinator

Ivy Rehab Network; Grand Blanc (MI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Full benefits package starting within

Generous PTO and paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab Network in Grand Blanc, MI is seeking a Patient Coordinator to join our clinic team. This role supports front desk operations, greets patients, schedules appointments, answers calls, and assists with insurance verification and authorizations, ensuring a smooth patient flow.

The ideal candidate has healthcare administrative experience, strong computer skills with Microsoft Office, and a customer-focused approach.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• Excellent time management and ability to multitask in a fast-paced environment.
• Friendly, patient-focused communicator.

Responsibilities

• Greet and check-in patients at the front desk.
• Schedule appointments and manage the calendar.
• Answer incoming phone calls and route inquiries as needed.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process patient billing.
• Assist with new patient processing and records.
• Support clinic operations to maintain optimal performance.

Skills

Microsoft Office proficiency

Customer service oriented

Time management

Multi-tasking

Tools

Excel

Word

Outlook

Job description

State of Location:MichiganPosition Summary:Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.Job Description:Patient Coordinator- 40 hours/weekGrand Blanc, MI$19-20/hrComputer skills, multitasking, customer service oriented.Why Choose Ivy?Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications:2+ years of administrative experience in a healthcare setting is preferred.Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.Great time management and ability to multi-task in a fast-paced environment.Self-motivated with a drive to exceed patient expectations.Adaptability and positive attitude with fluctuating workloads.Self-motivated with the eagerness to learn and grow.Dedication to exceptional patient outcomes and quality of care.We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyrehab.com