Pediatric Patient Experience Coordinator

Ivy Rehab; Owosso (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full benefits

Paid holidays

Bonus incentives

PTO

Job summary

Ivy Rehab in Owosso, MI is seeking a Patient Coordinator to support daily clinic operations and deliver exceptional patient service. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help maintain clinic performance.

This full-time 40-hour/week role requires 2+ years of healthcare admin experience, proficiency with MS Office, and a proactive, patient-focused attitude in a fast-paced environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Commitment to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Support clinic operations and performance goals.

Skills

Microsoft Office

Time management

Customer service

Tools

Excel

Outlook

Word

Job description

Ivy Rehab in Owosso, MI is seeking a Patient Coordinator to support daily clinic operations and deliver exceptional patient service. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help maintain clinic performance.

This full-time 40-hour/week role requires 2+ years of healthcare admin experience, proficiency with MS Office, and a proactive, patient-focused attitude in a fast-paced environment.