Patient Care & Scheduling Coordinator - Michigan

Ivy Rehab Network; Grand Blanc (MI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Full benefits package starting within

Generous PTO and paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab Network in Grand Blanc, MI is seeking a Patient Coordinator to join our clinic team. This role supports front desk operations, greets patients, schedules appointments, answers calls, and assists with insurance verification and authorizations, ensuring a smooth patient flow.

The ideal candidate has healthcare administrative experience, strong computer skills with Microsoft Office, and a customer-focused approach.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• Excellent time management and ability to multitask in a fast-paced environment.
• Friendly, patient-focused communicator.

Responsibilities

• Greet and check-in patients at the front desk.
• Schedule appointments and manage the calendar.
• Answer incoming phone calls and route inquiries as needed.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process patient billing.
• Assist with new patient processing and records.
• Support clinic operations to maintain optimal performance.

Skills

Microsoft Office proficiency

Customer service oriented

Time management

Multi-tasking

Tools

Excel

Word

Outlook

Job description

Ivy Rehab Network in Grand Blanc, MI is seeking a Patient Coordinator to join our clinic team. This role supports front desk operations, greets patients, schedules appointments, answers calls, and assists with insurance verification and authorizations, ensuring a smooth patient flow.

The ideal candidate has healthcare administrative experience, strong computer skills with Microsoft Office, and a customer-focused approach.