Patient Coordinator

Ivy Rehab; Grand Blanc (MI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Best Employer

Mentorship Resources

Professional Development

Incentives & PTO

Hospital Partnerships

Job summary

Ivy Rehab in Grand Blanc, MI is seeking a Patient Coordinator to greet and check-in patients, schedule appointments, and handle calls with a focus on exceptional patient care and world-class service.

The role requires at least 2 years of healthcare administration, proficiency in Microsoft Office, strong time management, and a commitment to accurate insurance verification and patient support. On-site, full-time position with competitive pay.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficient with Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and multitasking abilities in a fast-paced environment.
• Strong customer service mindset and professional communication skills.
• Ability to adapt to fluctuating workloads and maintain accuracy.

Responsibilities

• Greet and check-in patients, verify information, and support front-desk operations.
• Schedule appointments and manage calendar workflows for clinicians.
• Answer incoming calls and assist patients with inquiries and referrals.
• Verify insurance coverage and obtain necessary authorizations for procedures.
• Collect payments, process registrations for new patients, and maintain accurate records.
• Support clinic operations to help maximize performance and patient satisfaction.

Skills

Healthcare admin

Time management

Multi-tasking

Customer service

Communication skills

Tools

Microsoft Office

Excel

Outlook

Word

Job description

State of Location:

Michigan

Position Summary:

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy’s rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description:

Patient Coordinator- 40 hours/week

Grand Blanc, MI

$19-20/hr

Computer skills, multitasking, customer service oriented.

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

• Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.

• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.

• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.

• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.

• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

• 2+ years of administrative experience in a healthcare setting is preferred.

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

• Great time management and ability to multi-task in a fast-paced environment.

• Self-motivated with a drive to exceed patient expectations.

• Adaptability and positive attitude with fluctuating workloads.

• Self-motivated with the eagerness to learn and grow.

• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyrehab.com