Patient Experience & Scheduling Coordinator

hhccareers; Fairfield (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental and vision coverage

Generous PTO

EAP and wellness programs

Discounts on services

Job summary

Hartford HealthCare Medical Group is seeking a Patient Service Coordinator to greet patients, register them, and maintain accurate records, ensuring a positive patient experience and smooth office operations.

You will schedule appointments, facilitate communication between patients and providers, protect patient privacy, and respond to inquiries from patients and caregivers with a professional, friendly approach. Travel to satellite offices may be required.

Qualifications

• Relevant experience in a fast-paced medical office is highly preferred.
• Strong working knowledge of insurance requirements is a plus.
• Epic experience preferred.

Responsibilities

• Greet patients, register patients, and maintain records and accounts.
• Schedule appointments to provide timely, accurate, friendly access.
• Facilitate communication between patients and healthcare providers while ensuring privacy and safety standards.

Skills

Customer service

Communication

Teamwork

Multi-tasking

MS Office

Tools

Epic

Job description

Hartford HealthCare Medical Group is seeking a Patient Service Coordinator to greet patients, register them, and maintain accurate records, ensuring a positive patient experience and smooth office operations.

You will schedule appointments, facilitate communication between patients and providers, protect patient privacy, and respond to inquiries from patients and caregivers with a professional, friendly approach. Travel to satellite offices may be required.