Patient Experience & Scheduling Coordinator

Hartford HealthCare; Putnam (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Hartford HealthCare Medical Group in Putnam, CT is seeking a Patient Service Coordinator to greet patients, register them, and maintain records, ensuring a friendly and efficient patient experience. Responsibilities include scheduling appointments, answering routine questions, and facilitating communication between patients and providers while upholding privacy standards.

Join Connecticut's leading healthcare network with opportunities for growth and a supportive work environment at Hartford

Qualifications

• High school diploma or GED required; 2 years of customer service in a medical setting preferred.
• Experience in a fast-paced medical office is highly preferred.
• Epic experience is desirable to manage patient records efficiently.
• Positive, patient-focused approach with a commitment to quality care.

Responsibilities

• Greet patients, register them, and maintain accurate records and accounts.
• Answer routine questions, respond to correspondence, and schedule appointments to ensure timely access.
• Facilitate communication between patients and healthcare providers and support efficient office operations.
• Uphold patient privacy and safety standards in all interactions.

Skills

Customer service

Medical office experience

Education

High school diploma or GED

Tools

Epic system

Job description

Hartford HealthCare Medical Group in Putnam, CT is seeking a Patient Service Coordinator to greet patients, register them, and maintain records, ensuring a friendly and efficient patient experience. Responsibilities include scheduling appointments, answering routine questions, and facilitating communication between patients and providers while upholding privacy standards.

Join Connecticut's leading healthcare network with opportunities for growth and a supportive work environment at Hartford