Patient Access & Scheduling Coordinator

Hartford HealthCare; Bridgeport (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition Reimbursement up to $5,250.00

Medical, dental and vision coverage

Generous PTO

Employee assistance and wellness

Discounts on services and more

Job summary

Hartford HealthCare Medical Group seeks a Patient Service Coordinator to greet patients, register them, answer routine questions and maintain records. You will facilitate communication between patients and providers and ensure efficient office operations and timely patient access.

Responsibilities include scheduling appointments, responding to inquiries from patients and caregivers, and protecting patient privacy and safety standards. Travel to satellite offices may be required as needed.

Qualifications

• Relevant experience in a fast-paced medical office.
• Strong working knowledge of insurance requirements.
• Epic experience preferred.
• Basic working knowledge of medical terminology.
• Ability to travel independently to satellite offices.

Responsibilities

• Greet patients, register patients and maintain records.
• Answer routine questions and facilitate communication between patients and providers.
• Schedule appointments to provide timely, accurate access.
• Maintain patient privacy and safety standards in all interactions.
• Support office operations and contribute to a positive patient experience.

Skills

Customer focus

Verbal communication

Team collaboration

Microsoft Office

Epic experience

Tools

Epic

Job description

Hartford HealthCare Medical Group seeks a Patient Service Coordinator to greet patients, register them, answer routine questions and maintain records. You will facilitate communication between patients and providers and ensure efficient office operations and timely patient access.

Responsibilities include scheduling appointments, responding to inquiries from patients and caregivers, and protecting patient privacy and safety standards. Travel to satellite offices may be required as needed.