Patient Experience & Scheduling Coordinator

Ivy Health Inc; Ardmore (PA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Short- and long-term disability

Employee Assistance Program (EAP) & 3%

Complimentary therapy services

401(k) with company match

Up to 20 PTO days, 6 holidays, 2 CEU/1

Job summary

Ivy Health Inc. seeks a Patient Coordinator to be the first point of contact, ensuring a welcoming, organized clinic experience. You will handle patient registration, scheduling, and administrative tasks to keep seamless coordination with the clinical team.

Join Ivy Health’s team and contribute to exceptional patient care across physical therapy, occupational therapy, speech therapy, and ABA services. Excellent customer service and teamwork are valued.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Front desk operations including patient registration and scheduling.
• Coordinate clinic workflows and maintain accurate patient records.
• Provide excellent customer service to patients and families.
• Support communication between patients and the clinical team.

Skills

Administrative experience

MS Office proficiency

Time management

Self-motivation

Adaptability

Eagerness to learn

Dedication to patient care

Tools

Microsoft Office

Job description

Ivy Health Inc. seeks a Patient Coordinator to be the first point of contact, ensuring a welcoming, organized clinic experience. You will handle patient registration, scheduling, and administrative tasks to keep seamless coordination with the clinical team.

Join Ivy Health’s team and contribute to exceptional patient care across physical therapy, occupational therapy, speech therapy, and ABA services. Excellent customer service and teamwork are valued.