Patient Experience & Optical Services Technician

Stanton Optical; Abilene (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Paid time off that increases with seniority

Professional development opportunities

Employee recognition programs

Job summary

Stanton Optical in Abilene, Texas is looking for a passionate Doctor's Technician to enhance patient experiences while ensuring service efficiency. Successful candidates will be proactive in delivering excellent customer service and fostering ties between retail and clinical teams.

With a strong commitment to quality care and innovative service delivery, Stanton Optical offers a supportive work environment, competitive benefits, and opportunities for professional development.

Qualifications

• 2+ years of experience delivering outstanding customer service to patients and/or customers.
• Skills necessary to communicate effectively with a diverse group of people.
• Ability to build rapport and empathize with patients.

Responsibilities

• Greet patients and customers, identifying their needs for a memorable experience.
• Schedule and confirm appointments, complete pre-tests.

Skills

Outstanding customer service

Effective communication

Problem-solving skills

Collaboration

Multitasking

Education

High school diploma or equivalent

Job description

Stanton Optical in Abilene, Texas is looking for a passionate Doctor's Technician to enhance patient experiences while ensuring service efficiency. Successful candidates will be proactive in delivering excellent customer service and fostering ties between retail and clinical teams.

With a strong commitment to quality care and innovative service delivery, Stanton Optical offers a supportive work environment, competitive benefits, and opportunities for professional development.