Patient Experience & Office Operations Lead

Clarkson Eyecare; Whiting (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Clarkson Eyecare is looking for an Assistant Office Manager in Whiting, NJ. This role requires a leader with a strong focus on patient experience and the ability to support a dynamic team in daily operations. Ideal candidates will have medical office experience and leadership skills, alongside proficiency in office technologies. Responsibilities include executing patient care processes, motivating team members, and handling office workflows. Join a supportive environment with opportunities for professional development.

Qualifications

• Previous medical office experience preferred; previous leadership experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or equivalent education/experience.
• Favorable background check as required by state.

Responsibilities

• Execute Total Patient Experience (TPE) effectively.
• Develop working relationships with doctors at office location.
• Motivate team members and communicate changes positively.
• Assist with day-to-day office operations and team training.

Skills

Leadership

Customer service

Team motivation

Business acumen

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Clarkson Eyecare is looking for an Assistant Office Manager in Whiting, NJ. This role requires a leader with a strong focus on patient experience and the ability to support a dynamic team in daily operations. Ideal candidates will have medical office experience and leadership skills, alongside proficiency in office technologies. Responsibilities include executing patient care processes, motivating team members, and handling office workflows. Join a supportive environment with opportunities for professional development.