Office Manager - Elevate Patient Experience & Revenue

EyeCare Partners; Pacific (MO); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Full benefits package

401k + employer matching

Paid time off (PTO) and paid holidays

Competitive base pay + bonus

Paid maternity leave

Employee discounts

Job summary

Clarkson Eyecare in Pacific, Missouri seeks an Office Manager to drive the Total Patient Experience while overseeing office operations, sales, and profitability.

The role requires coordinating staff, scheduling, training, inventory, and ensuring compliance with safety and HIPAA. Applicants should have a high school diploma, applicable licenses, and proficiency in Microsoft Office; travel to other locations may be required.

Qualifications

• Industry related experience will be beneficial.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

Skills

Industry related experience beneficial

Right to work in the United States

Background check favorable

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in Pacific, Missouri seeks an Office Manager to drive the Total Patient Experience while overseeing office operations, sales, and profitability.

The role requires coordinating staff, scheduling, training, inventory, and ensuring compliance with safety and HIPAA. Applicants should have a high school diploma, applicable licenses, and proficiency in Microsoft Office; travel to other locations may be required.