Eye Care Office Manager: Elevate Patient Experience & Growth

Socket.dev; Mount Vernon (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Vision, Dental and Life Ins.

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Competitive Base Pay + Bonus

Paid Maternity Leave

Employee Discounts

Job summary

Clarkson Eyecare is seeking an Office Manager to oversee daily operations at our Mount Vernon, IL location. You will drive Total Patient Experience (TPE) to maximize retail sales while supporting patients' medical needs.

Responsibilities include staff scheduling, training, inventory control, performance reviews, and ensuring HIPAA/OSHA compliance. A state optician license is preferred where required. Proficiency in Microsoft Office is essential.

Qualifications

• Industry related experience beneficial
• Management experience preferred
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Direct and drive office sales and profitability through Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
• Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

Skills

Management

Human Resources

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare is seeking an Office Manager to oversee daily operations at our Mount Vernon, IL location. You will drive Total Patient Experience (TPE) to maximize retail sales while supporting patients' medical needs.

Responsibilities include staff scheduling, training, inventory control, performance reviews, and ensuring HIPAA/OSHA compliance. A state optician license is preferred where required. Proficiency in Microsoft Office is essential.