Patient Experience & Office Operations Lead

Clarkson Eyecare; Howell Township (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Clarkson Eyecare in Howell Township, NJ, seeks an Assistant Office Manager to lead a patient-focused team and oversee daily operations. The ideal candidate should have medical office experience, leadership skills, and be proficient in Microsoft Office applications. Responsibilities include maintaining relationships with doctors, enforcing policies, and handling inquiries. Candidates must have a high school diploma and the ability to work in the U.S., with a preference for those with ABO and NCLE certifications.

Qualifications

• Previous medical office and leadership experience preferred.
• Minimum of 1 year in a customer-facing role or equivalent.
• Favorable results on background checks required.
• Proof of identity and right to work in the U.S. necessary.

Responsibilities

• Execute Total Patient Experience (TPE) effectively.
• Develop working relationships with associated doctors.
• Enforce corporate policies and motivate team members.
• Assist day-to-day office operations including monitoring flow.
• Handle team and patient inquiries in the Office Manager's absence.

Skills

Customer/patient interaction

Leadership

Business acumen

Team motivation

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Clarkson Eyecare in Howell Township, NJ, seeks an Assistant Office Manager to lead a patient-focused team and oversee daily operations. The ideal candidate should have medical office experience, leadership skills, and be proficient in Microsoft Office applications. Responsibilities include maintaining relationships with doctors, enforcing policies, and handling inquiries. Candidates must have a high school diploma and the ability to work in the U.S., with a preference for those with ABO and NCLE certifications.