Medical Office Coordinator - Front Desk & Patient Experience

Mary Washington Healthcare; Fredericksburg (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare is seeking a friendly medical office specialist to support front-end operations and revenue cycle tasks in our Fredericksburg practice. You will register patients, verify information, collect co-pays, and ensure smooth scheduling and documentation to enhance the patient experience.

Ideal candidates will have a High School Diploma, 1 year of medical office experience, and proficiency with MS Office.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year medical office experience preferred.
• Experience with MS Office preferred.

Responsibilities

• Greet and assist patients, family members, physicians, and visitors.
• Register patients in PMIS and verify demographic and insurance information.
• Review eligibility responses to ensure coverage.
• Collect co-payments and post payments; reconcile end of shift.
• Triages calls and route messages; manage scheduling in PMIS.
• Coordinate with physicians' offices via EHR/Patient Portal.
• Support government incentive programs data collection as needed.

Skills

Customer service

Multi-tasking

Communication

Teamwork

Problem-solving

Education

High School Diploma or GED

Tools

PMIS

EHR

Microsoft Office

Job description

Mary Washington Healthcare is seeking a friendly medical office specialist to support front-end operations and revenue cycle tasks in our Fredericksburg practice. You will register patients, verify information, collect co-pays, and ensure smooth scheduling and documentation to enhance the patient experience.

Ideal candidates will have a High School Diploma, 1 year of medical office experience, and proficiency with MS Office.