Medical Office Coordinator, Front Desk & Billing

Mary Washington Healthcare; Fredericksburg (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare in Fredericksburg, VA seeks an Office Coordinator for the Float Pool to support front-office operations and revenue cycle activities. The role requires patient interaction, scheduling, registration, and cash handling to ensure a smooth patient experience.

The position emphasizes accuracy, multitasking, and courteous communication in a busy healthcare environment, with daily collaboration across clinics and departments.

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience in a customer service setting preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Registers patients in the Practice Management Information System (PMIS), obtaining and/or verifying all relevant demographic and insurance information to ensure timely processing of claims.
• Monitors the reception area and keeps patients and guests informed of schedule adjustments.
• Answer all incoming calls, triage messages, and communicate in a timely manner.
• Processes patients quickly and accurately through computer-based scheduling for appointments, surgeries, procedures, and testing.
• Ensures security and accuracy of patient files, payments and databases.
• Assists with communication with physicians' offices and staff via EHR and Patient Portal.

Skills

Customer service

MS Office

Office administration

Multi-tasking

Education

High School Diploma or GED

Job description

Mary Washington Healthcare in Fredericksburg, VA seeks an Office Coordinator for the Float Pool to support front-office operations and revenue cycle activities. The role requires patient interaction, scheduling, registration, and cash handling to ensure a smooth patient experience.

The position emphasizes accuracy, multitasking, and courteous communication in a busy healthcare environment, with daily collaboration across clinics and departments.