Front Desk & Patient Experience Coordinator

Mary Washington Healthcare; King George (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare is seeking an office coordinator to support front-desk revenue cycle, patient registration, and scheduling. The role focuses on patient satisfaction, accurate data entry, and timely communication with physicians and staff.

The position requires at least a year of medical office experience, strong customer service skills, and proficiency with Microsoft Office. This on-site role emphasizes teamwork in a multi-specialty setting and efficient patient flow.

Qualifications

• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience in a customer service setting preferred.

Responsibilities

• Registers patients in PMIS and verifies demographic and insurance information.
• Reviews eligibility responses to ensure coverage is in effect.
• Handles front-desk communications and triages calls.
• Processes scheduling for appointments, surgeries, and testing.
• Maintains patient files and handles payments and receipts.
• Supports EHR and patient portal communications.

Skills

Customer service

Multi-tasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary Washington Healthcare is seeking an office coordinator to support front-desk revenue cycle, patient registration, and scheduling. The role focuses on patient satisfaction, accurate data entry, and timely communication with physicians and staff.

The position requires at least a year of medical office experience, strong customer service skills, and proficiency with Microsoft Office. This on-site role emphasizes teamwork in a multi-specialty setting and efficient patient flow.