Patient Experience Lead - Dermatology Front Desk

Platinum Dermatology Partners Llc; Dallas (TX); In loco; USD 34.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, and Vision insurance

401(k) plan

Paid Time-Off

Company-Paid Holidays

Descrizione del lavoro

Platinum Dermatology Partners is seeking a Front Desk Coordinator in Dallas to manage patient flow, scheduling, and front desk duties. You will play a pivotal role in delivering exceptional patient experiences in a fast-paced dermatology clinic.

The ideal candidate has 2–3 years of medical front desk experience, preferably in dermatology, with strong communication skills and a professional appearance. We offer a competitive benefits package and a collaborative team environment.

Competenze

• Minimum 2-3 years of front desk experience in a medical office/clinic.
• Prior dermatology or cosmetic experience is preferred.
• Quality written and verbal communication skills; ability to multitask in a fast-paced clinic.

Mansioni

• Handle front desk operations: answer phones, greet patients, schedule appointments.
• Review EMA for information updates and enter data accurately.
• Identify payer sources, verify insurance eligibility, and obtain prior authorizations.
• Record and collect patient copays and balances at check-in/out; perform other duties as assigned.

Conoscenze

Front desk experience

Customer service

Strong communication

Multi-tasking

Professionalism

Medical terminology

Formazione

High School Diploma or GED

Strumenti

EMR systems

Scheduling software

Office software

Descrizione del lavoro

Platinum Dermatology Partners is seeking a Front Desk Coordinator in Dallas to manage patient flow, scheduling, and front desk duties. You will play a pivotal role in delivering exceptional patient experiences in a fast-paced dermatology clinic.

The ideal candidate has 2–3 years of medical front desk experience, preferably in dermatology, with strong communication skills and a professional appearance. We offer a competitive benefits package and a collaborative team environment.