Dermatology Front Desk Lead — Patient Experience

Platinum Dermatology Partners; Phoenix (AZ); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Short-term/Long-term disability

Life and other voluntary plans

401(k) plan

Employee Referral Program

Paid Time-Off

Company-Paid Holidays

Zusammenfassung

Platinum Dermatology Partners is seeking a Front Desk Coordinator for our Phoenix clinics. The role requires friendly, professional interaction with patients and a strong focus on delivering exceptional service in a fast-paced dermatology setting.

Ideal candidates have 2–3 years in medical front desk roles, experience with EMR systems, and knowledge of dermatology terms. The position is full-time, on-site, with competitive benefits and opportunities for growth.

Qualifikationen

• Minimum 2–3 years of front desk experience in a medical office/clinic.
• Familiarity with patient check-in/out workflows.
• Knowledgeable of medical dermatology terms/CPT, ICD-10.

Aufgaben

• Answer phones and greet patients professionally.
• Schedule appointments and forward non-routine requests to appropriate personnel.
• Prepare necessary patient paperwork before appointments.
• Review and update EMA information as needed.
• Identify payer sources and verify insurance eligibility and prior authorization.
• Record and collect patient copays and/or balances at check-in/out.
• Other duties as assigned.

Kenntnisse

Front desk experience

Medical office experience

Customer service

Verbal communication

Ausbildung

High School Diploma or GED

Tools

EMR systems

Jobbeschreibung

Platinum Dermatology Partners is seeking a Front Desk Coordinator for our Phoenix clinics. The role requires friendly, professional interaction with patients and a strong focus on delivering exceptional service in a fast-paced dermatology setting.

Ideal candidates have 2–3 years in medical front desk roles, experience with EMR systems, and knowledge of dermatology terms. The position is full-time, on-site, with competitive benefits and opportunities for growth.