Front Desk Coordinator — Patient Experience Champion

Paycom - ATS; San Diego (CA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability insurance

401(k) plan

Paid Time-Off

Company Holidays

Job summary

Platinum Dermatology Partners is seeking a friendly Front Desk Coordinator to manage patient check-in, appointment scheduling, and phone coverage in a fast-paced dermatology clinic.

Qualified candidates have 2–3 years of front desk experience in a medical office, dermatology or cosmetic experience is preferred, and familiarity with EMR systems is a plus. Excellent communication and professional presentation are essential.

Qualifications

• Minimum 2–3 years of front desk experience in a medical office/clinic.
• Prior dermatology or cosmetic experience preferred.
• Knowledge of medical dermatology terms: CPT, ICD-10.
• Strong written and verbal communication skills.
• Professional appearance and mannerisms; compassionate demeanor.

Responsibilities

• Handle front desk operations: answer phones, greet patients, schedule appointments.
• Review EMA data and update patient information accurately.
• Verify insurance eligibility and prior authorizations; collect copays.
• Support check-in/out workflows and EMR data entry as needed.
• Forward non-routine requests to appropriate personnel.

Skills

Customer service

Communication

Medical terminology

Education

High School Diploma or GED

Tools

EMR systems

Job description

Platinum Dermatology Partners is seeking a friendly Front Desk Coordinator to manage patient check-in, appointment scheduling, and phone coverage in a fast-paced dermatology clinic.

Qualified candidates have 2–3 years of front desk experience in a medical office, dermatology or cosmetic experience is preferred, and familiarity with EMR systems is a plus. Excellent communication and professional presentation are essential.