Patient Experience Front Desk Coordinator

Paycom - ATS; California, Northern (MO, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid Time Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners is seeking a Front Desk Coordinator to be the first point of contact in our fast-paced clinics. You will greet patients, answer phones, schedule appointments, and prepare paperwork, ensuring a smooth check-in and check-out experience.

Responsibilities include verifying insurance, updating patient records in EMA, collecting co-pays, and coordinating with providers and staff. We seek a friendly, professional individual with medical office experience and a

Qualifications

• High School Diploma or GED required.
• Minimum 2–3 years of front desk experience in a medical office/clinic.
• Prior dermatology or cosmetic experience preferred.
• Proficient with insurance verification and scheduling.
• Familiarity with CPT/ICD-10 terminology; strong communication skills.

Responsibilities

• Handle front desk operations: answer phones, greet patients, schedule appointments.
• Prepare patient paperwork before appointments and update EMA with patient data.
• Verify payer sources and insurance eligibility; collect copays at check-in/out.
• Forward non-routine requests to appropriate personnel; maintain accurate records.
• Maintain professional appearance and timeliness in a fast-paced clinic.

Skills

Front desk experience

Medical office experience

Insurance verification

EMR systems

Communication skills

Mathematics

Education

High School Diploma or GED

Tools

EMR software

Job description

Platinum Dermatology Partners is seeking a Front Desk Coordinator to be the first point of contact in our fast-paced clinics. You will greet patients, answer phones, schedule appointments, and prepare paperwork, ensuring a smooth check-in and check-out experience.

Responsibilities include verifying insurance, updating patient records in EMA, collecting co-pays, and coordinating with providers and staff. We seek a friendly, professional individual with medical office experience and a