Patient Experience Front Office Lead

Athletico; Oklahoma City (OK); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

HSA & FSA

Paid time off

Retirement 401(k)

EAP

Transit & Parking

Life Insurance

Disability

Maternity & Parental Leave

Job summary

Athletico is seeking a Patient Experience Coordinator to deliver a seamless front-office experience, handling patient intake, insurance verification, and financial clearance while collaborating with PES and Clinic Manager.

The role emphasizes data integrity, patient privacy, and performance metrics, with comprehensive benefits and annual leave included for a salaried full-time position in a clinic setting.

Qualifications

• Customer service experience required or preferred.
• Knowledge of healthcare insurance benefits and coverage preferred.
• Experience with requesting and managing customer payments preferred.

Responsibilities

• Greet patients and provide a first-rate front-office experience.
• Complete patient intake and registration with data accuracy.
• Explain financial responsibilities and payment options to patients.

Skills

Customer service

Microsoft Office

Communication

Data entry

Education

High School Diploma or GED

Tools

MS Office

Outlook

Excel

Job description

Athletico is seeking a Patient Experience Coordinator to deliver a seamless front-office experience, handling patient intake, insurance verification, and financial clearance while collaborating with PES and Clinic Manager.

The role emphasizes data integrity, patient privacy, and performance metrics, with comprehensive benefits and annual leave included for a salaried full-time position in a clinic setting.