Patient Experience Front Office Coordinator

Medi-Weightloss®; Marlboro Township (NJ); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Product discounts

Retirement plan

Job summary

Medi-Weightloss of Marlboro is seeking a Front Office Coordinator to join a dynamic team in a preventive medicine setting. You will manage a multi-line phone system, greet patients, verify insurance, and support accounts receivable and clinic marketing efforts.

This role requires strong communication, multitasking, confidentiality, and teamwork. A high school diploma or GED is required; an associate or bachelor’s degree is a plus, and prior medical receptionist or EMR experience is preferred.

Qualifications

• High school diploma or GED certificate.
• Associate or bachelor’s degree being a plus.
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Responsibilities

• Utilize a multi-line phone system to answer and route incoming calls.
• Conduct follow-up calls to patients and address concerns.
• Verify insurance information and assist with insurance processes.
• Provide friendly patient greeting and maintain high customer service standards.
• Process accounts receivable transactions accurately.
• Monitor inventory levels of clinical and office supplies.
• Train staff on daily procedures when requested by the office manager/physician.
• Participate in clinic marketing efforts to boost profitability.

Skills

Multitasking

Critical thinking

Interpersonal skills

Communication skills

Confidentiality

Education

High school diploma or GED

Associate or bachelor’s degree

Tools

EMR systems

Job description

Medi-Weightloss of Marlboro is seeking a Front Office Coordinator to join a dynamic team in a preventive medicine setting. You will manage a multi-line phone system, greet patients, verify insurance, and support accounts receivable and clinic marketing efforts.

This role requires strong communication, multitasking, confidentiality, and teamwork. A high school diploma or GED is required; an associate or bachelor’s degree is a plus, and prior medical receptionist or EMR experience is preferred.