Front Office & Patient Experience Coordinator

Medi-Weightloss; South Carolina; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Discounts on products

Retirement plan participation

Job summary

Medi-Weightloss of Marlboro is seeking a Front Office Coordinator to manage the front desk operations under the Office Manager. You will greet patients, route calls, verify insurance, handle billing, and support clinical staff in a fast-paced preventive medicine setting.

Ideal candidates have a high school diploma (or GED), familiarity with EMR systems, and experience as a medical receptionist. Location-based responsibilities include on-site duties with opportunities for professional development

Qualifications

• High school diploma or GED required.
• Associate or bachelor’s degree is a plus.
• Medical receptionist experience preferred.
• Familiarity with EMR systems preferred.

Responsibilities

• Answer and route calls using a multi-line phone system.
• Follow up with patients regarding progress and concerns.
• Verify insurance information and insurance processes.
• Greet patients and maintain high customer service standards.
• Process accounts receivable transactions accurately.
• Monitor inventory of clinical and office supplies.
• Train staff on daily procedures as needed.
• Assist clinic marketing efforts to boost profitability.

Skills

Motivational counseling/advising

Multitasking

Interpersonal skills

Communication skills

Teamwork and confidentiality

Education

High school diploma or GED

Associate or bachelor’s degree

Tools

EMR systems

Job description

Medi-Weightloss of Marlboro is seeking a Front Office Coordinator to manage the front desk operations under the Office Manager. You will greet patients, route calls, verify insurance, handle billing, and support clinical staff in a fast-paced preventive medicine setting.

Ideal candidates have a high school diploma (or GED), familiarity with EMR systems, and experience as a medical receptionist. Location-based responsibilities include on-site duties with opportunities for professional development