Patient Experience Front Office Coordinator (Part-Time)

Medi-Weightloss; Randolph Township (NJ); On-site; USD 21,000 - 30,000; Part time

Job summary

Medi-Weightloss in Randolph Township, NJ seeks a Front Office Coordinator to deliver warm, professional patient experiences. You’ll be the first point of contact, greeting patients, handling check-in/out, inquiries, scheduling, and basic billing tasks.

You’ll support clinic operations, maintain EMR records, manage daily desk tasks, coordinate supplies, and assist with marketing initiatives when asked. This part-time role offers a friendly team, learning opportunities, and room to grow.

Qualifications

• Must have a positive, professional attitude and genuine desire to help patients feel comfortable.
• Strong multitasking and organizational skills with attention to detail.
• Excellent verbal and written communication and phone etiquette.
• Ability to handle confidential information and follow clinic protocols.
• Comfort working in a fast-paced, team-oriented environment.
• Proficiency with computers and willingness to learn EMR and scheduling systems.
• Bonus: prior medical office/front-desk experience, familiarity with insurance verification or basic billing.

Responsibilities

• Greet patients with warmth and professionalism and manage check-in/check-out processes.
• Answer incoming calls, respond to general inquiries, and direct calls to appropriate team members.
• Schedule, confirm, and reschedule appointments using the clinic scheduling system.
• Collect and verify patient information, insurance details, and required forms.
• Process payments, issue receipts, and handle basic billing tasks.
• Assist patients with program questions and provide clear guidance on next steps.
• Maintain accurate patient records in the EMR and ensure confidentiality at all times.
• Manage daily front-desk opening and closing tasks.
• Coordinate incoming mail, supplies, and basic inventory for front-office needs.
• Assist with light administrative duties such as filing, data entry, and documentation.
• Support clinic marketing and patient engagement initiatives when requested.
• Collaborate with clinical staff to maintain smooth patient flow and timely communications.

Skills

Positive attitude

Multitasking

Organizational skills

Communication

Phone etiquette

Confidentiality

Team-oriented

Computer literacy

Willingness to learn EMR

Tools

EMR systems

Clinic scheduling system

Job description

Medi-Weightloss in Randolph Township, NJ seeks a Front Office Coordinator to deliver warm, professional patient experiences. You’ll be the first point of contact, greeting patients, handling check-in/out, inquiries, scheduling, and basic billing tasks.

You’ll support clinic operations, maintain EMR records, manage daily desk tasks, coordinate supplies, and assist with marketing initiatives when asked. This part-time role offers a friendly team, learning opportunities, and room to grow.