Patient Experience Front Office Coordinator

Sca-Health-; Cincinnati (OH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company match

Paid time off

Life and disability insurance

Job summary

Beacon Orthopaedics & Sports Medicine seeks a Medical Office Coordinator to manage front office functions with a focus on patient relations, scheduling, and accurate billing. This role emphasizes high-quality service, compliance with healthcare regulations, and collaboration with clinical staff.

The position requires at least one year in a medical office setting, strong communication, and proficiency in EHR systems and MS Office.

Qualifications

• High school graduate or equivalent
• Minimum of one year of experience in the medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of computers, faxes, printers, and all other equipment.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

Job description

Beacon Orthopaedics & Sports Medicine seeks a Medical Office Coordinator to manage front office functions with a focus on patient relations, scheduling, and accurate billing. This role emphasizes high-quality service, compliance with healthcare regulations, and collaboration with clinical staff.

The position requires at least one year in a medical office setting, strong communication, and proficiency in EHR systems and MS Office.