Patient Experience Medical Office Coordinator

Sca-Health-

Kentucky

On-site

USD 23,000 - 29,000

Full time

8 days ago

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Benefits offered by this job

Medical, dental, and vision coverage

401k plan with company match

Paid time off

Life and disability insurance

Job summary

Beacon Orthopaedics & Sports Medicine in Kentucky is seeking a Medical Office Coordinator to manage front office functions, patient relations, scheduling, and insurance verification. This role ensures smooth administrative workflows and compliance with healthcare regulations.

You will greet patients, register new ones, manage charge entries, and support billing while maintaining a clean, welcoming environment.

Qualifications

Minimum of one year in a medical office setting.
Excellent communication and organizational skills.
Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
Ability to multitask and work in a fast-paced environment.

Responsibilities

Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
Schedule appointments and manage patient flow.
Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
Handle patient inquiries, concerns, and complaints.
Order and manage office supplies and equipment.
Maintains a clean, inviting, and friendly environment.