Patient Experience Front Desk Specialist

Summit Health; Tomball (TX); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Life insurance

Disability insurance

Vision

FSA coverages

401k savings plan

Zusammenfassung

Summit Health in Tomball, TX seeks a Patient Reception Specialist to deliver an exceptional patient experience. You will greet patients, collect documents, verify demographics and insurance, and maintain a clean, organized reception area to support smooth care coordination.

Responsibilities include handling co-pays, scheduling follow-ups, explaining privacy policies, and using EMR systems and Outlook to stay connected with the team.

Qualifikationen

• Familiarity with medical terminology and insurance practices.
• Proficiency with computer programs including Outlook and EMR systems.
• Ability to perform basic arithmetic for balances and payments.
• Knowledge of CPT and ICD-10 coding.
• BLS certification preferred; high school diploma or equivalent required.

Aufgaben

• Greet patients and visitors professionally and manage check-in/check-out tasks.
• Obtain and save insurance cards, licenses, referrals, and authorizations; perform demographic and insurance validation.
• Explain privacy policies and procedures to patients; maintain waiting areas.
• Collect co-payments and reconcile charges; schedule appointments and follow-ups.

Kenntnisse

Medical terminology

Insurance practices

Outlook applications

EMR systems

Basic arithmetic

CPT/ICD-10 coding

BLS certification

Ausbildung

High School Diploma or equivalent

Tools

Outlook

Practice EMR systems

Jobbeschreibung

Summit Health in Tomball, TX seeks a Patient Reception Specialist to deliver an exceptional patient experience. You will greet patients, collect documents, verify demographics and insurance, and maintain a clean, organized reception area to support smooth care coordination.

Responsibilities include handling co-pays, scheduling follow-ups, explaining privacy policies, and using EMR systems and Outlook to stay connected with the team.