Patient Experience Concierge

Summit Health; Pearland (TX); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Summit Health in Pearland, TX is hiring a Patient Reception Specialist to provide patient support and manage front-desk operations, ensuring a positive visit experience. You will greet patients, collect co-pays, verify demographics and insurance, and coordinate appointments using our EMR system.

Ideal candidates have strong communication skills, familiarity with CPT/ICD-10 coding, medical terminology, and basic arithmetic for payments.

Qualifikationen

• High School Diploma or equivalent required.
• Experience in primary care, family practice, internal medicine, urgent care, or ER preferred.
• Adept in medical terminology and insurance practices.
• Proficient with computer programs including Outlook and EMR systems.
• Current BLS certification preferred.

Aufgaben

• Greet patients and visitors professionally and warmly.
• Collect co-payments and reconcile balances; process check-in.
• Validate demographics and insurance; manage appointment documentation.
• Maintain reception area and support front-desk operations.

Kenntnisse

Medical terminology

Insurance knowledge

Customer service

Cash handling

EHR navigation

Ausbildung

High School Diploma/Equivalency

Tools

Outlook

EMR systems

Jobbeschreibung

Summit Health in Pearland, TX is hiring a Patient Reception Specialist to provide patient support and manage front-desk operations, ensuring a positive visit experience. You will greet patients, collect co-pays, verify demographics and insurance, and coordinate appointments using our EMR system.

Ideal candidates have strong communication skills, familiarity with CPT/ICD-10 coding, medical terminology, and basic arithmetic for payments.