Patient Experience Concierge & Check-In Specialist

Summit Health; Houston (TX); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401k plan

Life & disability

Zusammenfassung

Summit Health in Houston, TX seeks a Patient Reception Specialist to support patients and ensure a smooth visit experience. You will welcome patients, collect documentation, verify demographics and insurance, and guide them through the check-in process, balancing care with efficient workflows.

The role requires familiarity with medical terminology, CPT/ICD-10 coding, Outlook and EMR systems, and solid math for payments and balances.

Qualifikationen

• Adept in medical terminology and insurance practices.
• Proficient in computer programs including Outlook and practice EMR.
• Knowledge CPT and ICD-10 coding.
• High School Diploma/Equivalency required.
• Current BLS certification preferred.
• Experience in primary care, family practice, internal medicine, urgent care, or ER preferred.

Aufgaben

• Greet patients and visitors in a professional and welcoming manner.
• Collect patient co-payments and reconcile balances at check-in.
• Obtain insurance cards, demographics, and referrals; save in EMR.
• Verify demographics and insurance; explain privacy policies.
• Schedule patient appointments and follow-ups per policy.

Kenntnisse

Medical terminology

Insurance practices

Outlook

EMR systems

Payment processing

Ausbildung

High School Diploma/Equivalency

Current BLS certification preferred

Tools

Outlook

EMR systems

Jobbeschreibung

Summit Health in Houston, TX seeks a Patient Reception Specialist to support patients and ensure a smooth visit experience. You will welcome patients, collect documentation, verify demographics and insurance, and guide them through the check-in process, balancing care with efficient workflows.

The role requires familiarity with medical terminology, CPT/ICD-10 coding, Outlook and EMR systems, and solid math for payments and balances.