Patient Experience Front Desk Specialist

Integrated Pain Associates; Temple (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision Plan

Life and AD&D insurance

Disability insurance

Telemedicine

Job summary

Integrated Pain Associates in Temple, TX seeks a Medical Receptionist to greet patients, verify insurance, and handle front-desk duties with HIPAA-compliant care.

The role involves patient check-in, collections, daily administrative tasks, and maintaining an organized front office. The candidate should have a High School Diploma and strong customer service skills. This is an on-site, full-time position with healthcare benefits.

Qualifications

• Must understand HIPAA requirements and patient confidentiality.
• Experience handling front desk clerical tasks in a medical setting is preferred.
• Strong customer service and communication skills required.

Responsibilities

• Greet patients and visitors warmly and check them in per policies.
• Verify insurance and inform patients of balances prior to visits.
• Receive payments and document financial transactions accurately.
• Assist with daily administrative tasks and data entry.
• Maintain front desk and waiting areas in an organized manner.

Skills

Basic math

Computer literacy

Phone skills

HIPAA knowledge

Customer service

Confidentiality

Interpersonal skills

Insurance knowledge

Education

High School Diploma

Tools

EMR software

Job description

Integrated Pain Associates in Temple, TX seeks a Medical Receptionist to greet patients, verify insurance, and handle front-desk duties with HIPAA-compliant care.

The role involves patient check-in, collections, daily administrative tasks, and maintaining an organized front office. The candidate should have a High School Diploma and strong customer service skills. This is an on-site, full-time position with healthcare benefits.