Patient Experience Front Desk Specialist

Center for Interventional Pain & Spine; Town of Middletown (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Center for Interventional Pain & Spine is seeking a Medical Receptionist to support the front desk with patient registration, scheduling, and billing. You will warmly greet patients, facilitate check-in/out, and maintain positive relationships with staff and vendors.

Proficiency with EMR systems and strong communication are essential. The role involves data entry, appointment coordination, and accurate handling of payments and referrals.

Qualifications

• High school diploma or GED required.
• Experience using electronic medical record systems.
• Ability to multi-task and prioritize.
• Excellent communication skills.

Responsibilities

• Greet patients and guests.
• Check-in and check-out patients.
• Answer phones and assist patients.
• Schedule and confirm patient appointments.
• Input patient data into the EMR.
• Retrieve and attach records to patient charts.
• Collect payments including co-pays, co-insurance, deductibles, and balances.
• Represent the practice in a professional manner.
• Assist with other duties as assigned by the Office Manager.

Skills

Excellent communication skills

Multitasking abilities

Computer skills

EMR/EHR experience

Education

High school diploma / GED

Tools

Electronic Medical Records (EMR)

Job description

Center for Interventional Pain & Spine is seeking a Medical Receptionist to support the front desk with patient registration, scheduling, and billing. You will warmly greet patients, facilitate check-in/out, and maintain positive relationships with staff and vendors.

Proficiency with EMR systems and strong communication are essential. The role involves data entry, appointment coordination, and accurate handling of payments and referrals.