Medical Receptionist - Front Desk & Patient Concierge

Integrated Pain Associates; Killeen (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plans (3 options)

Dental plans (2 options)

Vision plan

Life and AD&D insurance

Disability insurance (Short/Long Term)

Freshbenies telemedicine

Job summary

Integrated Pain Associates seeks a Medical Receptionist to be the welcoming face of the clinic, handling front-desk duties and clerical tasks in a fast-paced medical office in Texas.

The role requires HIPAA-compliant patient interactions, insurance verification, payments processing, and coordination with clinical staff to maintain smooth patient flow. Bilingual candidates are preferred, and prior insurance knowledge is valued.

Qualifications

• High School Diploma; additional qualifications will be a plus.
• Must have insurance knowledge.
• Bi-lingual is preferred.
• Maintain confidentiality under HIPAA and clinic policies.

Responsibilities

• Welcomes and greets patients/visitors.
• Checks in patients following clinic procedures and HIPAA requirements.
• Verifies insurance and informs patients of balances in EMR weeks prior to appointment.
• Receives payment for in-office visits and documents transactions.
• Sets up patient payment arrangements and tracks them for full payment.
• Performs day-to-day administrative tasks including filing, faxing, and data entry.
• Adheres to clinic policies on safety, security and privacy.

Skills

Customer service

Interpersonal skills

Phone proficiency

Basic math

Data entry

Education

High School Diploma

Tools

EMR systems

Job description

Integrated Pain Associates seeks a Medical Receptionist to be the welcoming face of the clinic, handling front-desk duties and clerical tasks in a fast-paced medical office in Texas.

The role requires HIPAA-compliant patient interactions, insurance verification, payments processing, and coordination with clinical staff to maintain smooth patient flow. Bilingual candidates are preferred, and prior insurance knowledge is valued.