Medical Front Desk & Patient Services Specialist

Resolve Pain Solutions; Aiken (SC); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Resolve Pain Solutions is seeking a dependable Front Desk Receptionist to deliver excellent patient service, manage check-in/out, schedule appointments, verify insurance, and handle payments. The role supports daily clinic operations in a medical office setting.

The ideal candidate has experience in medical front desk work, strong communication skills, and knowledge of insurance verification and authorization processes while upholding HIPAA requirements.

Formación

• Experience in medical front desk or medical office preferred.
• Experience with medical insurance verification and eligibility preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced medical office.
• Familiarity with HIPAA regulations and patient confidentiality.

Responsabilidades

• Greet patients professionally and check them in/out.
• Verify demographics and update EMR records.
• Schedule appointments and manage patient flow.
• Verify insurance eligibility and copayments.
• Collect payments and provide receipts.
• Assist with administrative duties and document management.
• Direct questions to appropriate staff and maintain professional front office.

Conocimientos

Customer service

Communication

Multitasking

HIPAA compliance

Data entry

Educación

High school diploma or GED

Herramientas

eClinicalWorks (eCW)

Descripción del empleo

Resolve Pain Solutions is seeking a dependable Front Desk Receptionist to deliver excellent patient service, manage check-in/out, schedule appointments, verify insurance, and handle payments. The role supports daily clinic operations in a medical office setting.

The ideal candidate has experience in medical front desk work, strong communication skills, and knowledge of insurance verification and authorization processes while upholding HIPAA requirements.