Patient Experience & Front Desk Coordinator

MissionHires; Dallas (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, Vision and Dental

Paid holiday

PTO

FSA

High-income potential with base and bonus structure

Job summary

MissionHires is looking for a compassionate Medical Receptionist in Dallas, Texas. This role involves overseeing patient flow to ensure a welcoming experience, managing clinic follow-up, and coordinating patient care. The ideal candidate will uphold patient satisfaction while ensuring compliance with office procedures and HIPAA laws.

The position requires a Bachelor's degree and exceptional customer service skills. Benefits include health, vision, and dental plans, paid holidays, and a high-income potential with base and bonus structure.

Qualifications

• Exceptional customer service background; administrative and clerical ability.
• Working knowledge of medical and billing terminology.
• Knowledge of insurance billing processes; experience with medical pre-authorization.

Responsibilities

• Greet visitors and vendors; oversee patient flow.
• Manage pre-patient clinic follow-up and coordinate patient care with intake staff.
• Ensure optimal use of the facility, ensuring patient and physician satisfaction.

Skills

Customer service skills

Communication skills

Critical thinking

Administrative ability

Education

Bachelor's degree

Job description

MissionHires is looking for a compassionate Medical Receptionist in Dallas, Texas. This role involves overseeing patient flow to ensure a welcoming experience, managing clinic follow-up, and coordinating patient care. The ideal candidate will uphold patient satisfaction while ensuring compliance with office procedures and HIPAA laws.

The position requires a Bachelor's degree and exceptional customer service skills. Benefits include health, vision, and dental plans, paid holidays, and a high-income potential with base and bonus structure.