Patient Experience & Front Desk Specialist

Socket.dev; Saint Charles (MO); On-site; USD 45,461,000 - 57,859,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health, dental, vision coverage

Company 401(k) with match

Life and disability insurance

Job summary

Socket.dev is seeking a Patient Service Specialist to manage front desk operations at our outpatient center. You will greet patients, register them, and guide them through their visit while coordinating next appointments with care and efficiency.

The role emphasizes scheduling, insurance communications, and financial interactions like co-pays, with a supportive team and opportunities for growth in patient care operations.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience and healthcare background.
• Ability to greet patients, schedule appointments, and coordinate with insurance.
• Strong communication with patients, insurers, and internal teams.

Responsibilities

• Greet and register patients and provide visit expectations and next appointment details.
• Schedule appointments in person and by phone.
• Communicate with insurers, translation services, and business teams as needed.
• Collect co-pays, manage payer approvals, and verify insurance.

Skills

Front desk experience

Healthcare experience

Appointment scheduling

Education

High School Diploma or GED

Job description

Socket.dev is seeking a Patient Service Specialist to manage front desk operations at our outpatient center. You will greet patients, register them, and guide them through their visit while coordinating next appointments with care and efficiency.

The role emphasizes scheduling, insurance communications, and financial interactions like co-pays, with a supportive team and opportunities for growth in patient care operations.