Patient Experience Front Desk Specialist

RWJBarnabas Health; Livingston (NJ); On-site; USD 29,000 - 36,000; Part time

Job summary

RWJBarnabas Health is seeking a Patient Service Representative for the Ambulatory Care Center in New Jersey. The role supports the Center for Breast Health LVNG by welcoming patients, checking in/out, and coordinating visits with a focus on excellent service.

Responsibilities include scheduling, patient records, insurance coordination, and maintaining privacy. Hours are typically 8:30 AM–5:00 PM, Monday–Friday, with pay between $21.07 and $26.22 per hour and potential schedule changes based on

Qualifications

• Must have High School Diploma or GED.
• Associate's or Bachelor's degree preferred.
• Experience as a medical receptionist or in a general office is a plus.
• Strong oral and written communication skills.

Responsibilities

• Welcoming patients and handling check-in/check-out with professionalism.
• Preparing for visits by reviewing schedules and info.
• Scheduling appointments and coordinating follow-ups.
• Answering questions in person or by phone with excellent service.
• Carrying out clerical tasks like copying, scanning, faxing, and mailing.
• Creating and organizing patient health records.
• Coordinating with insurance providers and handling pre-authorizations.
• Protecting patient privacy and maintaining a welcoming environment.

Skills

Customer service

Communication

Organization

Attention to detail

Teamwork

Education

High School Diploma or GED

Associate's or Bachelor's degree (preferred)

Tools

EMR systems

Job description

RWJBarnabas Health is seeking a Patient Service Representative for the Ambulatory Care Center in New Jersey. The role supports the Center for Breast Health LVNG by welcoming patients, checking in/out, and coordinating visits with a focus on excellent service.

Responsibilities include scheduling, patient records, insurance coordination, and maintaining privacy. Hours are typically 8:30 AM–5:00 PM, Monday–Friday, with pay between $21.07 and $26.22 per hour and potential schedule changes based on