Patient Access & Services Specialist

RWJBarnabas Health; Long Hill Township (NJ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Medical and Prescription DrugInsurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care FSA

Wellness Programs

Voluntary Benefits

Discounts

Job summary

RWJBarnabas Health is seeking a Patient Services Representative to support the Assoc in Internal Med team. You will handle patient check-in/out, schedule appointments, manage follow-ups, and assist with various front-desk tasks in a fast-paced environment.

The role emphasizes delivering exceptional patient service, accurate record-keeping, and collaboration with physicians and staff. Day shift, full-time with travel to partner Florham Park site as needed.

Qualifications

• High School Diploma or GED required.
• Associate's or Bachelor's degree preferred.
• 1–2 years of medical receptionist or general office experience preferred.
• Knowledge of medical terminology and EMR systems preferred.

Responsibilities

• Greet and check in/out patients with professionalism and compassion.
• Review schedules and prepare for patient visits.
• Schedule patient appointments and coordinate follow-ups.
• Answer routine questions in person and by phone with excellent service.
• Perform clerical tasks including copying, scanning, faxing, sorting, and mail distribution.
• Create and maintain patient health records.
• Coordinate with insurance providers and handle pre-authorizations when needed.
• Protect patient privacy and maintain a safe practice environment.

Skills

Customer service

Communication

Organization

Attention to detail

Education

High School Diploma or GED

Associate's or Bachelor's degree (preferred)

Tools

Electronic Medical Records (EMR)

Job description

RWJBarnabas Health is seeking a Patient Services Representative to support the Assoc in Internal Med team. You will handle patient check-in/out, schedule appointments, manage follow-ups, and assist with various front-desk tasks in a fast-paced environment.

The role emphasizes delivering exceptional patient service, accurate record-keeping, and collaboration with physicians and staff. Day shift, full-time with travel to partner Florham Park site as needed.