Patient Services Specialist - Front Desk & Scheduling

RWJBarnabas Health; Journal Square (NJ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Medical and Prescription Drug Coverage

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care FSAs

Wellness Programs

Voluntary Benefits (e.g., PetInsurance

Discounts Through Partners

Job summary

RWJBarnabas Health seeks a Patient Services Rep to be the heartbeat of patient experience at New Margaret Hague Womens Hlth in Jersey City. You will support daily operations, greet patients, verify information, and coordinate appointments with physicians and staff.

Strong communication and organizational skills are essential. The role requires a High School Diploma or GED and offers Monday–Friday scheduling with a competitive hourly pay range, reflecting NJ market rates and the company’s

Qualifications

• High School Diploma or GED required; relevant experience preferred.
• Strong oral and written communication skills for patient interaction.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet and check-in/check-out patients with professionalism and compassion.
• Review schedules and prepare for patient visits.
• Schedule appointments and coordinate follow-ups as needed.
• Answer questions in person and by phone with excellent service.
• Handle clerical tasks including copying, scanning, and mail distribution.
• Maintain patient health records and coordinate with insurance providers.
• Assist with pre-authorizations and maintain patient privacy and safety.

Skills

Customer service

Communication

Organization

Attention to detail

Teamwork

Integrity

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Tools

EMR systems

Office software (MS Office)

Job description

RWJBarnabas Health seeks a Patient Services Rep to be the heartbeat of patient experience at New Margaret Hague Womens Hlth in Jersey City. You will support daily operations, greet patients, verify information, and coordinate appointments with physicians and staff.

Strong communication and organizational skills are essential. The role requires a High School Diploma or GED and offers Monday–Friday scheduling with a competitive hourly pay range, reflecting NJ market rates and the company’s