Patient Experience Front Desk Specialist

Native American Talent; Hamburg Township (MI); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Day-one benefits

Career development opportunities

Supportive team culture

Mission-driven organization

Descrizione del lavoro

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and patient care.

Responsibilities include welcoming patients, checking in, verifying registration and insurance, scheduling appointments, answering phones, processing payments, and supporting day-to-day office tasks in a collaborative environment across

Competenze

• High School Diploma or GED required.
• Strong communication and empathy with patients.
• Ability to verify insurance information.

Mansioni

• Welcome patients and visitors with professionalism and compassion.
• Check in patients, verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones and route messages.
• Collect payments and support billing processes.
• Assist with patient communications and MyChart support.
• Maintain patient records and day-to-day office operations.
• Collaborate with providers and clinical staff to ensure a smooth patient experience.

Conoscenze

Customer service

Communication

Front desk

Formazione

High School Diploma or GED

Descrizione del lavoro

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and patient care.

Responsibilities include welcoming patients, checking in, verifying registration and insurance, scheduling appointments, answering phones, processing payments, and supporting day-to-day office tasks in a collaborative environment across