Patient Experience Front Desk Coordinator

ConvenientMD LLC; Saco (ME); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Dental coverage

Vision coverage

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the first point of contact for patients in one of our clinics in New England. You will greet patients, register new and returning patients, collect payments, and help ensure patients are seen promptly while supporting the clinical team.

The role requires strong communication, organization, and ability to multitask in a fast-paced environment. Prior experience in medical reception or customer service is a plus, with training provided to

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator, with strong verbal and written skills.
• Detail-oriented with excellent organizational skills and ability to multitask.
• Technically savvy and able to navigate multiple software systems.

Responsibilities

• Greet patients and visitors and register them accurately.
• Collect payments and explain billing and insurance information.
• Maintain clean, organized reception area and manage phone lines.
• Coordinate with clinical team to support patient flow and scheduling.

Education

High School Diploma or GED

Professional communication

Organizational skills

Multitasking

Tools

Microsoft Office

EMR software

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the first point of contact for patients in one of our clinics in New England. You will greet patients, register new and returning patients, collect payments, and help ensure patients are seen promptly while supporting the clinical team.

The role requires strong communication, organization, and ability to multitask in a fast-paced environment. Prior experience in medical reception or customer service is a plus, with training provided to