Patient Services Coordinator – Medical Front Desk

Socket.dev; Dover (NH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401k match

Educational alliance with Purdue

Discounts on services and products

Job summary

ConvenientMD is seeking a Medical Receptionist to greet patients, register them, and manage records at our New England clinics. You will handle payments, insurance inquiries, and coordinate with the clinical team to ensure smooth patient flow and timely care.

Strong communication, organization, and health information software proficiency are essential. This role supports a compassionate, patient-centered environment with opportunities for growth and cross-location training.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy with Microsoft Office or related software.
• Effective communicator and cross collaborator.
• Excellent team player.
• Driven and self-motivated; able to work independently.
• Strong analytical and problem-solving skills.
• Trustworthy with confidential patient information (HIPAA).

Responsibilities

• Greet patients and visitors; register patients and update records.
• Handle insurance and billing inquiries with clear information.
• Collect payments and co-pays per clinic policies.
• Direct and answer phones; maintain organized reception area.
• Coordinate with clinical team to ensure smooth patient flow.
• Assist in scheduling referrals and managing appointments.
• Navigate multiple software systems for scheduling and EMR tasks.

Skills

Customer service

Communication

Organization

Microsoft Office

HIPAA compliance

Education

High School Diploma or GED

Tools

EMR software

Job description

ConvenientMD is seeking a Medical Receptionist to greet patients, register them, and manage records at our New England clinics. You will handle payments, insurance inquiries, and coordinate with the clinical team to ensure smooth patient flow and timely care.

Strong communication, organization, and health information software proficiency are essential. This role supports a compassionate, patient-centered environment with opportunities for growth and cross-location training.