Patient Concierge & Front Desk Coordinator

ConvenientMD; Dover (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Company paid short-term disability

401k match after 1 year

Job summary

ConvenientMD is seeking a Medical Receptionist in New England to be the first face patients see. You will greet patients, register them, update records, collect payments, and help ensure timely visits for those with or without reservations.

This role is ideal for someone starting in healthcare or customer service, who is organized, multitalented, and patient-focused, with a willingness to learn and collaborate with the clinical team.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator.
• Detail-oriented with excellent organizational skills.
• Technically savvy with Microsoft Office Suite.

Responsibilities

• Greet patients and visitors and register them.
• Answer phones and maintain reception area.
• Handle insurance and billing inquiries.
• Maintain patient records and scheduling and ensure accurate information.
• Navigate multiple software systems and follow HIPAA protocols.

Skills

Communication

Detail-oriented

Compassionate

Tech-savvy

Team player

Analytical

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD is seeking a Medical Receptionist in New England to be the first face patients see. You will greet patients, register them, update records, collect payments, and help ensure timely visits for those with or without reservations.

This role is ideal for someone starting in healthcare or customer service, who is organized, multitalented, and patient-focused, with a willingness to learn and collaborate with the clinical team.