Patient Experience Front Desk Coordinator

Smile Doctors; Powell (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, life

Short/long-term disability

401(k)

Paid time off and holidays

Brace discounts for family

Job summary

Capital City Orthodontic Specialists is seeking a Front Desk Coordinator to greet patients, verify insurance, schedule visits, and handle payments. This role supports a fast-paced orthodontic practice and requires strong communication and organizational skills.

The ideal candidate has a High School diploma, an administrative background, and the ability to work collaboratively with clinicians and staff. Bilingual abilities are a plus, and a welcoming, people-first attitude is essential.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Responsibilities

• Greet and receive customers, determine nature of visit and notify the appropriate team member(s).
• Perform administrative duties and manage patient information.
• Verify insurance information and coordinate scheduling.
• Process payments and post to accounts; handle deposits.
• Print/print reminders and manage appointment reminders.

Skills

Effective communication

Verbal & written comprehension

Listening skills

Education

High School diploma or equivalent

Job description

Capital City Orthodontic Specialists is seeking a Front Desk Coordinator to greet patients, verify insurance, schedule visits, and handle payments. This role supports a fast-paced orthodontic practice and requires strong communication and organizational skills.

The ideal candidate has a High School diploma, an administrative background, and the ability to work collaboratively with clinicians and staff. Bilingual abilities are a plus, and a welcoming, people-first attitude is essential.