Front Desk Coordinator: Patient Care & Scheduling

Smile Doctors; Morris (WV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid time off

Brace discounts for family

Job summary

Associated Orthodontists seeks a Front Desk Coordinator I to join our growing team. You will greet patients, manage calls, schedule appointments, verify insurance, and support clinicians throughout the day.

Strong communication skills and a friendly, professional demeanor are essential. Prior administrative experience is preferred; bilingual abilities are a plus. We offer competitive pay and benefits for a team-first culture.

Qualifications

• High School Diploma or equivalent.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team members.
• Performs various administrative duties.
• Welcomes visitors to the practice and provides information about clinic features.
• Answers, screens, and routes incoming calls and takes messages as needed.
• Checks-in and collects general information from patients on their first visit.
• Verifies insurance information.
• Notifies clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Prints/reprints appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinates payment arrangements or account resolution.
• Receives, stores, and delivers shipments and mail.
• Takes payments and posts to account.
• Updates charts and patient information.
• Drives internal marketing initiatives and fosters participation from everyone.

Skills

Communication

Bilingual a plus

Education

High School Diploma or equivalent

Job description

Associated Orthodontists seeks a Front Desk Coordinator I to join our growing team. You will greet patients, manage calls, schedule appointments, verify insurance, and support clinicians throughout the day.

Strong communication skills and a friendly, professional demeanor are essential. Prior administrative experience is preferred; bilingual abilities are a plus. We offer competitive pay and benefits for a team-first culture.