Front Desk & Patient Services Coordinator I

Smile-Doctors; Catonsville (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Holidays

Brace discounts

Job summary

Orthodontic Associates is seeking a Front Desk Coordinator I to greet patients, manage calls, verify insurance, and coordinate scheduling in a fast-paced dental practice. You will support clinicians, print appointment reminders, and process payments to keep the office running smoothly.

Strong communication skills and a friendly, professional demeanor are essential. A high school diploma and administrative experience are preferred; bilingual abilities are a plus.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and welcome customers, determine nature of visit, and notify appropriate team member.
• Answer, screen, and route incoming calls; take messages as needed.
• Check in and collect information from patients on first visit; verify insurance information.
• Schedule appointments for returning patients and print reminders.
• Process payments and update charts and patient information.
• Support internal marketing initiatives and engage others in activities.

Job description

Orthodontic Associates is seeking a Front Desk Coordinator I to greet patients, manage calls, verify insurance, and coordinate scheduling in a fast-paced dental practice. You will support clinicians, print appointment reminders, and process payments to keep the office running smoothly.

Strong communication skills and a friendly, professional demeanor are essential. A high school diploma and administrative experience are preferred; bilingual abilities are a plus.