Patient Experience Front Desk Coordinator

Advocate Health; Mooresville (NC); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Advocate Health in Mooresville, NC seeks a friendly front desk associate to deliver exceptional patient service at the registration desk. You will collect and verify patient information, assist with insurance checks, and guide patients through the use of front-end technology to streamline visits.

The role requires strong communication and computer skills, a focus on accuracy, and adherence to healthcare regulations while supporting a cohesive team.

Qualifications

• High school diploma or GED required.
• Customer relations experience preferred.
• Experience with medical records software preferred.

Responsabilités

• Register patients and verify information with accuracy.
• Coordinate insurance verification and scheduling at the front desk.
• Assist billing with patient contacts and cash handling.
• Encourage use of front-end technology during registration.
• Maintain confidential patient information and records integrity.
• Familiar with emergency codes and healthcare regulations.

Connaissances

Customer service

Interpersonal skills

Critical thinking

Teamwork

Decisive judgment

Formation

High School Diploma or GED

Outils

Medical Records Software

Description du poste

Advocate Health in Mooresville, NC seeks a friendly front desk associate to deliver exceptional patient service at the registration desk. You will collect and verify patient information, assist with insurance checks, and guide patients through the use of front-end technology to streamline visits.

The role requires strong communication and computer skills, a focus on accuracy, and adherence to healthcare regulations while supporting a cohesive team.