Patient Services & Front Desk Specialist

Carolinas Medical Center; Huntersville (NC); Sur place; USD 27 000 - 41 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Health benefits

Educational Assistance

Résumé du poste

Advocate Health in Huntersville, NC seeks a full-time front desk specialist for its 40-hour work week. You will handle patient registration, insurance verification and scheduling while delivering exceptional customer service.

The role requires a High School Diploma or GED and proficiency with medical records software. Strong interpersonal skills and teamwork are essential to provide a smooth patient experience in a fast-paced setting.

Qualifications

• Provide courteous and responsive patient interactions.
• Demonstrate empathy and professionalism in sensitive settings.
• Handle front-d desk tasks with accuracy and care.

Responsabilités

• Exemplify caring customer service to create a great patient experience.
• Interact with patients and families in sensitive situations.
• Manage registration, scheduling, insurance verification and billing related tasks.
• Encourage use of front-end technology during registration.
• Maintain accurate patient information and assist billing as needed.
• Follow emergency codes and healthcare regulations.

Connaissances

Customer service

Interpersonal skills

Critical thinking

Teamwork

Formation

High School Diploma or GED

Outils

Medical Records Software

Description du poste

Advocate Health in Huntersville, NC seeks a full-time front desk specialist for its 40-hour work week. You will handle patient registration, insurance verification and scheduling while delivering exceptional customer service.

The role requires a High School Diploma or GED and proficiency with medical records software. Strong interpersonal skills and teamwork are essential to provide a smooth patient experience in a fast-paced setting.