Patient Experience Front Desk Coordinator

Scrmc; Mississippi; Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

South Central Regional Medical Center in Laurel, MS is seeking a Patient Experience Specialist to manage the front desk, greet patients, answer calls, and help maintain a welcoming, efficient flow.

In this entry‑level role you will schedule appointments in the EMR, verify insurance, collect co‑pays, update patient records, and ensure HIPAA compliance while coordinating with providers and staff to deliver compassionate, high‑quality service.

Qualifications

• Must be able to type 30 wpm.
• Ability to read, write and understand verbal and written instructions.
• Basic computer skills.

Responsabilités

• Greet and check in patients in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using EMR.
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information in the system.
• Maintain a clean and welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks.
• Ensure patient confidentiality and HIPAA compliance.

Connaissances

Typing 30 wpm

Basic computer skills

Excellent communication

Outils

EMR system

Description du poste

South Central Regional Medical Center in Laurel, MS is seeking a Patient Experience Specialist to manage the front desk, greet patients, answer calls, and help maintain a welcoming, efficient flow.

In this entry‑level role you will schedule appointments in the EMR, verify insurance, collect co‑pays, update patient records, and ensure HIPAA compliance while coordinating with providers and staff to deliver compassionate, high‑quality service.