Patient Experience Specialist - Front Desk Clerk

South-Central-Regional-Medical-Center; Laurel (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

South Central Regional Medical Center in Laurel, MS, is seeking an entry-level Patient Experience Specialist (Clerical Level II) to support SCH Radiology. This full-time role welcomes detail-oriented individuals who excel at patient interactions, data entry, and front-desk operations.

You will greet patients, answer calls, schedule appointments in EMR, verify insurance, collect balances, and maintain a tidy, confidential reception area in a healthcare setting.

Qualifications

• Must be able to type 30 wpm.
• Ability to read, write and understand verbal and written instructions.
• Basic computer skills.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using electronic medical records (EMR).
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information accurately into the system.
• Maintain a clean and welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks as needed.
• Ensure patient confidentiality and comply with HIPAA regulations.

Job description

South Central Regional Medical Center in Laurel, MS, is seeking an entry-level Patient Experience Specialist (Clerical Level II) to support SCH Radiology. This full-time role welcomes detail-oriented individuals who excel at patient interactions, data entry, and front-desk operations.

You will greet patients, answer calls, schedule appointments in EMR, verify insurance, collect balances, and maintain a tidy, confidential reception area in a healthcare setting.