Front Desk Patient Experience Coordinator

South-Central-Regional-Medical-Center; Laurel (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

South Central Regional Medical Center is seeking a Patient Experience Specialist to support front-desk operations in our Laurel, MS location. This role focuses on greeting patients, processing check-ins, and ensuring smooth patient flow in a friendly, professional environment.

The ideal candidate will have strong communication skills, basic computer proficiency, and a willingness to handle administrative tasks in a healthcare setting.

Qualifications

• Must type 30 wpm.
• Basic computer skills required.
• Experience with EMR software preferred.

Responsibilities

• Greet and check in patients at front desk.
• Answer multi-line phones and direct calls.
• Schedule and confirm appointments using EMR.
• Verify insurance information and collect co-pays/balances.
• Enter and update patient information in the system.
• Maintain a clean and welcoming front desk/waiting area.
• Assist with clerical tasks such as filing, scanning, and faxing.

Skills

Typing 30 wpm

Basic computer skills

EMR experience

Tools

EMR systems

Job description

South Central Regional Medical Center is seeking a Patient Experience Specialist to support front-desk operations in our Laurel, MS location. This role focuses on greeting patients, processing check-ins, and ensuring smooth patient flow in a friendly, professional environment.

The ideal candidate will have strong communication skills, basic computer proficiency, and a willingness to handle administrative tasks in a healthcare setting.